Our customers, Smartest in the land of smart.

Thoughts of the day :
Discussing a customer who bought a banner and the team won a recent championship in which the new year needed to be embroidered on the banner. She was sent an email with the necessary file for the machine they use and she emailed back a reply of "This looks nothing like I thought it was suppose to, there are no numbers. Isn't it supposed to look like the other numbers on the banner?" and to this my response:
She's probably going to print off the file, go into the [embroidery shop] and tell them "Well, I don't think he was right but to bring this in here and you would know what to do with it. I'm pretty sure he was wrong though."

OH, the joys of working retail!

Besides this incident, yesterday there was a phone call. Mind you, we sell licensed sports merchandise (novelties, souvenirs) and we are listed in the phone books under Sports Cards and Memorabilia; so this man calls and asks what our hours are and where we are located. Trying to save the headache and shorten the phone call the owner replies "Sir I'm sorry, that's a misprint we don't buy or sell any cards or other memorabilia and furthermore no place in [this town] does." Well, this man thinks my boss is funny, says "You're just jokin with me right?" Ohhhh the way this plays out..."No, sir, I'm trying to shorten this conversation for the customer standing in front of me. No business in [this town], including myself, buys sports collector stuff. I wouldn't pretend I didn't if I did." "Oh, well there's really no place around here that does?" "NO SIR. I've been selling sports novelties for 4 years here. NO ONE does card collections. I need to end this conversation. I have customers in my store." "Oh, well I guess I'll look someplace else."

How do people not understand "no"?

If only I cared so much as to remember all the dumb happenings I see..... Maybe I shall start trying to remember them...Or just do live store updates....


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I just can't get enough today! This guy comes in, he's looking at a wallet. Turns to us and says "It's too bad I went ghetto with my money clip." Thinking oh a money clip isn't so bad, I reply " well, you could be using a rubberband." To which his wife joins the conversation to tell me how wrong I am and that his "clip" is just as bad for he took it from the office supplies, meanwhile he's pulling it out to show me exactly what they are talking about......

Yup, this is his wonderful money clip, complete with license, credit cards and cash.

Lucky me, I still have 3 hours to go.....come on something else to make the top of the list for the day!